We appreciated the attention to detail and professionalism that was shown to all members of our staff, the wider general public, service users and their visitors and would be happy to recommend SNSGs services to other organisations.
SNSG were smart, proactive and entirely professional in their dealings. The security solution was implemented exactly as planned, staff were well briefed and well managed’
….I saw enough to reassure me that the street marshals are an essential part of the ecosystem of student life in Leamington. They reassure local authorities and our neighbours but first and foremost they really care about the well-being of our students and are there when they are most needed.
I have been using SNSG services for several years now, I first met the team in 2010 when I was working as an Estate Manager at Mainstay Residential. They are very responsive to call outs, send patrols out within minutes and the security guards always remove unauthorised people from site quickly without any issues, respectful, firm but fair.
Communication with SNSG is excellent, they always send a report after the call-outs- within a day detailing actions taken and invoices are send immediately after the patrol has been completed. I would highly recommend the services of SNSG as they act in a professional manner- they are competent, reliable and respectful.
’We immediately recognised a difference in service standard in comparison to our previous providers. The staff employed on the schemes are friendly, professional and extremely helpful to both our residents’ clients and staff members. Overall organisation and reliability had improved tenfold and the feedback from residents has been very positive.
SNSG were keen to learn and understand our business; getting to know the scope of our services, our values and governance arrangements, which underpin what we do. There has been a strong focus on developing working relationships with frontline staff at Midland Heart, to ensure issues are dealt with as quickly and effectively as possible.