Phone us on 0121 212 2707 Email us at info@snsg.co.uk

Some of the SNSG helpdesk staff on duty at an NHS medical facility in Birmingham, West Midlands.

What we do

From hospital security personnel to reception staff, SNSG is capable of handling it all! SNSG is ranked among the top three in the NHS shared Business services framework. SNSG recognises that in the healthcare sector, security transcends mere protection-it encompasses compassion, discretion, and an understanding of the specific needs of clinical environments.

Our officers are not only SIA licensed, but they receive healthcare-specific training at the SNSG Skills Academy, preparing them to manage sensitive and high-pressure situations with composed professionalism.

Trusted support for NHS and private healthcare environments

SNSG is a proven and reliable security partner to the public healthcare sector. We’re proud to be ranked 3rd on the NHS Shared Business Services (NHS SBS) Framework – Lot 1, under agreement SBS10502 (Security Services, CCTV and VSS Framework), valid from 14 November 2024 to 13 November 2028.

Our professional standing includes:

  • NSI Guarding Gold Accreditation
  • Top 5% ACS Score among all UK security companies

These achievements confirm our ability to meet the highest standards in healthcare security delivery.

Specialist Training for Healthcare Environments

Our officers are not only SIA-licensed, but also undergo healthcare-specific training at the SNSG Skills Academy, equipping them to handle sensitive and high-pressure situations with calm professionalism.

Our training includes:

  • CPI Safety Intervention™ – Foundation & Advanced
    Ensures safe, respectful management of crisis situations, including de-escalation and emergency interventions.
  • Clinical Holding™
    Supports safe treatment of individuals lacking capacity, with a focus on Care, Welfare, Safety, and Security.
  • Safeguarding Awareness
    Full compliance with adult and child safeguarding protocols.
  • Vulnerability Awareness
    Recognising and supporting individuals with additional needs.
  • First Aid Training
    All deployable staff are first aid trained.
  • Customer Service Skills
    Officers are approachable, helpful, and reassuring—creating a calm, welcoming environment.
  • Counter-Terrorism Awareness
    Officers are trained to identify risks and respond appropriately to potential threats.

Our officers are carefully selected for their ability to blend seamlessly into the clinical environment—professional, discreet, and always patient-focused.

Our specialisms within the healthcare sector

We provide trained, compassionate officers who understand healthcare settings and help keep patients, staff and assets safe in a calm, secure environment.

  • SIA-licensed officers with healthcare-specific training

  • CPI Safety Intervention™ & clinical holding techniques

  • Adult & child safeguarding compliance

  • First aid & emergency response

  • Vulnerability awareness & patient-centred support

  • Customer service skills suited to medical settings

  • Counter-terrorism awareness & risk identification

One of our trained healthcare security professionals on duty at Sandwell and West Birmingham Hospital (SWBH)

Healthcare Security FAQs

SNSG is a trusted partner to the NHS and private healthcare providers, ranked 3rd on the NHS SBS Security Framework and accredited to the highest industry standards. Our teams combine professionalism, discretion and empathy, delivering security that supports both operational safety and a healing clinical environment.

Yes. Beyond SIA licensing, all officers complete specialist training through the SNSG Skills Academy, including patient interaction, clinical holding, CPI Safety Intervention™, safeguarding, and managing high-pressure situations with calm professionalism.

Officers are trained in vulnerability awareness, enabling them to recognise individuals with additional needs, respond appropriately, and provide reassurance in sensitive or challenging situations.

Yes. All deployable SNSG security staff are trained in first aid and emergency response protocols, ensuring they can assist clinical teams swiftly and safely when incidents occur.

Absolutely. We work across hospitals, clinics, and medical centres in both sectors, providing tailored security solutions that support patient flow, operational continuity, and staff safety.

SNSG security company in birmingham was founded in 2003 logo
Founded In

2003

SNSG Security Services is a fully accredited and licensed security company birmingham logo
ISA Accreditations

150

SNSG Security Services in birmingham has a fully stacked roster of security clients logo.
Security Clients

200+

SNSG security company birmingham services for multiple businesses across the UK logo.
Monitored Businesses

500+