Retail & Loss
What we do
From Morrisons to Harvey Nichols SNSG have you covered.
SNSG provides highly trained Retail Security and Loss Prevention Officers who are skilled in maintaining a safe, secure, and customer-focused environment. Our officers are experienced in proactive theft prevention, conflict management, and supporting store teams to uphold daily operational standards.
We work closely with retailers to understand site-specific risks and tailor our approach to protect stock, staff, and customers while enhancing the overall shopping experience
Our specialisms within the retail sector
We provide trained retail security officers who protect stock, staff and customers while supporting a positive shopping experience.
Proactive theft prevention and customer vigilance
Loss prevention support and incident management
Conflict management and de-escalation
Stock protection and high-risk product monitoring
Visible, customer-friendly store security
Tailored support for site-specific risks
Close coordination with retail teams and managers
Retail & Loss Prevention FAQs
Why choose SNSG for retail security and loss prevention?
SNSG is recognised as a trusted leader in retail security and loss prevention in Birmingham and across the UK. We support retailers ranging from supermarkets to luxury brands with skilled officers trained in theft prevention, customer service and operational support. Our approach is proactive, professional and tailored to each store’s risks, ensuring safer environments and reduced shrinkage.
Do your officers focus on customer experience as well as security?
Yes. Our officers deliver a balance of safety and service, remaining approachable, visible and helpful while maintaining strong awareness of store activity.
Can SNSG help reduce stock loss and shrinkage?
Absolutely. Our teams specialise in identifying suspicious behaviour, monitoring high-risk areas and supporting store teams with real-time incident reporting and prevention strategies.
Do you provide support for high-value or premium retail environments?
Yes. We work with retailers of all types, including premium and luxury brands, providing discreet, professional officers suited to high-end settings.
Can your officers assist with day-to-day store operations?
Yes. Officers can support with queue management, customer guidance, safeguarding procedures, opening/closing routines and general operational awareness.
Founded In
2003
ISA Accreditations
150
Security Clients
200+
Monitored Businesses
500+
SNSG Ltd hold SIA approved contractor status for the provision of security guarding, door supervision, keyholding and Close Protection services.
