One of our SNSG Security staff on duty at a hotel reception.

What we do

SNSG recruit, mentor and develop our employees to be the pinnacle of any corporate or residential building, bringing the property to life. We provide dedicated, passionate and committed concierge who will always go the extra mile to exceed expectations of the service user.

Working closely with your Property Manager, our Concierge will relieve the strain of dealing with the day to day operations, arranging for maintenance issues to be resolved, key holding, parcel handling, access and egress control.

SNSG was founded in 2003 logo
Founded In

2003

SNSG Security Services is a fully accredited and licensed company logo
ISA Accreditations

150

SNSG Security Services has a fully stacked roster of security clients logo.
Security Clients

200+

SNSG operates CCTV monitoring services for multiple businesses across the UK logo.
Monitored Businesses

500+

Our concierge specialisms

We provide polished, front-of-house professionals who keep buildings running smoothly while delivering a first-class guest experience.

  • Reception & visitor management

  • Access control, keys & fob administration

  • Parcel handling & post room services

  • Contractor coordination & permit-to-work checks

  • CCTV monitoring & lobby oversight

  • Helpdesk, bookings & diary management

  • Resident/tenant liaison & customer service

One of our SIA Licensed Security Officers on duty for SNSG.

Why Choose SNSG for Concierge Services?

At SNSG, our concierge professionals combine exceptional customer service with the discipline and reliability of a security-trained team, ensuring your building is both welcoming and protected.

Every member of our concierge team is immaculately presented in bespoke uniforms, providing the professional first impression that reflects your brand image.

Concierge Services FAQ

Our concierge teams manage all aspects of front-of-house support, including reception and visitor management, access control, parcel and post room services, and resident or tenant liaison. We also handle contractor coordination, permit-to-work checks, and lobby oversight, ensuring your building runs smoothly and maintains a professional image.

Yes. All our concierge staff are SIA-licensed and trained to balance customer service with security awareness. This means they not only create a welcoming first impression but also act as an extra layer of protection for your site, safeguarding people, property and reputation.

Absolutely. SNSG provides concierge services for corporate offices, residential developments, mixed-use buildings and hospitality venues. Our teams adapt to the specific needs of each environment, whether it’s supporting residents day-to-day or enhancing client and guest experience in a business setting.

Yes. We can provide round-the-clock staffing supported by our Control & Communications Centre, which receives live updates from site 24/7. This ensures any issue is dealt with immediately while giving clients peace of mind that their premises are fully monitored and supported at all times.

SNSG

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Get in touch

Work with us

Do you require our services?

Partner with SNSG for professional, reliable concierge and security solutions tailored to your needs. Our team ensures safety, efficiency and exceptional customer service at every site.

Work for us

Interested in joining our team?

Join a trusted security company where your skills are valued and developed. At SNSG, we provide training, career progression and the chance to make a real difference in our communities.

Train with us

SNSG offers certified training.

Advance your career with SNSG’s accredited training programmes. From security qualifications to specialist development, we give you the tools to succeed and grow in the industry.