What we do
SNSG recruit, mentor and develop our employees to be the pinnacle of any corporate or residential building, bringing the property to life. We provide dedicated, passionate and committed concierge who will always go the extra mile to exceed expectations of the service user.
Working closely with your Property Manager, our Concierge will relieve the strain of dealing with the day to day operations, arranging for maintenance issues to be resolved, key holding, parcel handling, access and egress control.
Founded In
2003
ISA Accreditations
150
Security Clients
200+
Monitored Businesses
500+
Our concierge specialisms
We provide polished, front-of-house professionals who keep buildings running smoothly while delivering a first-class guest experience.
Reception & visitor management
Access control, keys & fob administration
Parcel handling & post room services
Contractor coordination & permit-to-work checks
CCTV monitoring & lobby oversight
Helpdesk, bookings & diary management
Resident/tenant liaison & customer service
Why Choose SNSG for Concierge Services?
At SNSG, our concierge professionals combine exceptional customer service with the discipline and reliability of a security-trained team, ensuring your building is both welcoming and protected.
Every member of our concierge team is immaculately presented in bespoke uniforms, providing the professional first impression that reflects your brand image.
Concierge Services FAQ
What concierge services do SNSG provide?
Our concierge teams manage all aspects of front-of-house support, including reception and visitor management, access control, parcel and post room services, and resident or tenant liaison. We also handle contractor coordination, permit-to-work checks, and lobby oversight, ensuring your building runs smoothly and maintains a professional image.
Do SNSG concierge staff also provide security?
Yes. All our concierge staff are SIA-licensed and trained to balance customer service with security awareness. This means they not only create a welcoming first impression but also act as an extra layer of protection for your site, safeguarding people, property and reputation.
Are your concierge services available for both residential and commercial properties?
Absolutely. SNSG provides concierge services for corporate offices, residential developments, mixed-use buildings and hospitality venues. Our teams adapt to the specific needs of each environment, whether it’s supporting residents day-to-day or enhancing client and guest experience in a business setting.
Do you provide 24/7 concierge cover?
Yes. We can provide round-the-clock staffing supported by our Control & Communications Centre, which receives live updates from site 24/7. This ensures any issue is dealt with immediately while giving clients peace of mind that their premises are fully monitored and supported at all times.
SNSG
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SNSG Ltd hold SIA approved contractor status for the provision of security guarding, door supervision, keyholding and Close Protection services.
